Shipping Policy
Rest assured that our dedicated team conducts thorough inspections of all products before shipment to maintain the highest quality standards. We are committed to providing you with the best experience possible.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Shipping & Delivery
How Can I Calculate the Total Delivery Time?
Total Delivery Time = Processing Time + Shipping Time
The Total Delivery Time consists of (a) Processing Time and (b) Shipping Time.
TWO different parts. When customers calculate the total delivery time, please take both processing time and shipping time in consideration.
(a) Processing time: is the time it takes to get your order ready to leave our warehouses. This includes preparing your items, performing quality checks, and packing for shipment. Processing time will be displayed on the product detail page after the size/color etc options have been chosen.
(b) Shipping time: is the time it takes to reach your destination address after the package is shipped out. It depends on the shipping method you choose. Also it shows business days delivery, so please take weekends into consideration when counting the estimated delivery date.
Processing Time
We typically ship all orders within 2-3 business days.
Delivery Time
Processing time differs from category to category, and shipping time differs by the shipping methods you chose.
After the item has been dispatched, the usual delivery times are as follows:
USA - Within 5-10 business days (Standard Shipping);
Canada - Within 10-15 business days (Standard Shipping) for some products and within 10-25 business days for others.
Europe - Within 6-15 business days (Standard Shipping) for some products and within 16-22 business days for others.
United Kingdom - Within 5-6 business days (Standard Shipping) for some products and within 5-10 business days for others.
Australia - Within 7-14 business days (Standard Shipping);
The usual delivery time is different for each product. Please check the shipping time of each product on the checkout page.
Shipping Rates
Shipping costs are calculated at checkout based on your location.
Free Shipping for all orders over $49.99.
Issues with Order
Please contact us at service@herita.shop, quoting your order number from the confirmation email/SMS message. We'll help track down your order.
Custom Fees/Taxes
We do our best to help ensure your item arrives as smoothly and quickly as possible, including labeling the package with all relevant information for customs authorities.